Minggu, 28 Juni 2015

TL SPORTS and FONE HAUS at Timor Plaza: Setting a New Benchmark for Quality in Timor-Lest

Fone Haus (above) and TL Sports (below) NOW OPEN at Timor Plaza 

TL SPORTS and FONE HAUS just opened its first Timor-Leste stores at Timor Plaza in Dili. The sports and lifestyle-inspired concept stores have stocked a full range of products to suit all budgets. 
TL SPORTS stocks famous brands that include but are not limited to; Quiksilver and Roxy, Nike, Adidas, Babolat and New Balance. TL Sports stocks a wide range of fitness apparel and equipment for any sporting enthusiast. 
Speaking recently to the Country Manager for both stores, Mr Ivan SM, we were happy to learn that TL SPORTS has already started plans of supporting our local athletes. 
Country Manager for both stores, Mr Ivan SM
“ TL Sports has already supplied running shoes to the Timorese national marathon team through Nike's sponsorship, two runners will be wearing these performance enhancing shoes when they represent their country at the London Olympics later this year. Now we can offer the very best quality equipment to local athletes, which is essential if they’re to compete at the international level,"
The Timor-Leste national marathon team with TL Sports staff
after picking up their NIKE running shoes
Members of the national football team will also be visiting TL Sports to try on their Nike boots for the next season of games.
"I know that the Timorese preferred sport is soccer but we also want to be able to introduce sporting equipment and apparel to develop other sports like tennis, badminton and swimming", Ivan explained. 
TL Sports is the exclusive distributor for Nike, Adidas, Babolat, New Balance and Quiksilver, Roxy & DC fashion apparels. All products are genuine. 

FONE HAUS is a mobile phone specialty shop. They stock a wide range for all your mobile phone needs that includes accessories. Some of the exciting brands available are Iphone, Blackberry, Nokia, My Phone, Phillips, Motorola and Sony Ericsson. They are exclusive distributors for Phillips and My Phone mobiles and a Solution Partner of Nokia. 
Ivan explained that the company's philosophy is to focus on quality and service, to provide maximum value for their customers' money. “ A satisfied customer is a happy customer” 
He says, “When someone makes an investment in a top-of-the-range smart phone, such as an iphone, they should be able to expect it to last, unlike the counterfeit products which would only have a life-span of 3-6 months, so buying a counterfeit phone is not value for money in the long run”.
All products at genuine and covered by warranty 
"It's hard to detect a fake; only when you open a counterfeit phone up then you be able to see the non-standard features," he added, "but at Fone Haus you can be absolutely assured that you are buying the real thing, all of the phones at Fone Haus are backed up with a 3-month warranty”.
Fone Haus can also offer a phone repair service, provided by a qualified Filipino technician, who is working to transfer his expertise to the shop's Timorese staff.
Fone Haus and TL Sports currently employ 15 local staff, who have been extensively trained, with plans to expand the workforce in the near future.
"We wanted to make a long-term commitment to Timor-Leste, in terms of human resource development, helping to build the economy through our tax contributions and giving the Timorese people access to high-quality, branded goods that up to now have rarely been available here," Ivan said. 
The parent Company NWTL has been operating in Papua New Guinea for the past 25 years and has brought its long standing and extensive retail knowledge to add to the local economy. With a total workforce of over 800 staff in PNG, and a diversified business portfolio, NWTL still maintains its company mission statement; 
“At NWTL, we pledge to provide distinctive quality and an unparalleled customer service as we strive to gain the respect and trust of our customers, suppliers and partner vendors” 
When NWTL first visited Timor-Leste in 2010, they identified a need for an establishment to provide high quality mobile phone and sporting products to the Timorese people and their growing economy. 
In closing, Ivan added, “NWTL has been and is very active in community development, we strongly believe that any business should contribute to the local economy by training staff and getting involved in community service, I look forward to applying our visions here in Timor-Leste”